There’s not enough money and not enough celebrities in the world to convince people to use a shitty product. People are so savvy these days. People expect a good user experience.

Samsung will strive to ensure that reason and emotional sensibility are harmoniously embedded throughout the whole design process from cognition and the organization of thought to expression and creation.

It's a good idea for Samsung to define and declare their philosophy, and the vision of making technology work for people makes sense. But this writing style turns turns it into gibberish.

...criticize bad behavior and praise good character...

Well worth reading the whole post to internalize this approach to giving feedback.

The Ikea effect is kind of simple: You build something and you fall in love with it.

Not only does “assemble yourself” furniture save them money and increase their business efficiency, it also has a psychological effect on you as a consumer that gets you to invest in the product.

We found that when we told people the idea was generated far away, they rated the idea as significantly more creative than when the idea was generated nearby.

You cannot overcome a dysfunctional organization with wireframes.

We did it because we cared, because when you realize how well you can make something, falling short, whether seen or not, feels like failure.

What the 40,000 participants didn’t realize was that, while they were all presented with the same passage, it was in different typefaces. Six typefaces were utilized in this experiment: Baskerville, Helvetica, Comic Sans, Computer Modern, Georgia, and Trebuchet. The results showed that statements in Comic Sans inspired the highest amount of disagreement. Helvetica was not far behind. They failed to ignite the believability factor with the readers. The results showed that people were more likely to agree with the statement when presented in Baskerville.

It's like we're taking away pens and pencils, since they can be used to mess up books, instead of teaching more people how to write.

The combination of anonymity and ephemerality has fostered experimentation and creativity rarely seen elsewhere. It’s incredible what people can make when they’re able to fail publicly without fear, since not only will those failures not be attributed to them, but they’ll be washed away by a waterfall of new content. Only ideas that resonate with the broader community persist, creating the most ideal conditions for the production of viral content, which established 4chan as one of the Web’s earliest “meme factories.”