Managing Platforms Is a Human Art

The key to understanding and managing platforms lies not in new codecs or product concepts, or in advanced management classes at Ivy League business schools. Rather, the best teacher might be the Kenyan wilderness, the original Valley which birthed the first human societies, the earliest adopters of technology. Managing a platform, even one which is cutting-edge, real-time and robust, is like managing an African ecosystem, one which is ancient, messy and thriving with life.